Towson 410.296.2210
Harbor East 410.547.3496

Haute Blow Dry Bar Cancellation and Privacy Policies

CANCELLATION POLICY
Haute Blow Dry Bar wants to ensure that we can provide fabulous blowouts, updos and makeup to as many clients as desire our services. Therefore, if you know you will not be able to make your appointment, please give us a call at least 12 hours before your appointment time. Otherwise, you will be charged a fee equal to 50% of your appointment cost.

LARGE PARTY POLICY
Haute Blow Dry Bar requires a 50% deposit for services for groups of five or more.

PRIVACY POLICY
Haute Blow Dry Bar is committed to protecting your privacy and personal information. Please take a few minutes to read our policies so that you understand how we use the information collected from our web site. By using our web site, you accept and agree to the information stated here.

Information We Collect
We may collect personal information, including name, address, telephone number, email address, transaction information, credit card information and date of birth when you:

1. Book an appointment on our website or while in store
2. Purchase or return products, packages or gift cards
3. Inquire about our services
4. Create an account on hauteblowdry.com
5. Sign up for Haute Blow Dry Bar emails
6. Enter a contest or giveaway

The personal information provided, along with a record of your purchases, is kept in a secure database.

We may use a cookie in order to store information on your hard drive. Cookies allow us to track visitor preferences to improve your experience on our web site.

How We Use This Information
Haute Blow Dry Bar wants to ensure the best possible experience for our clients.  To do this, we use your information to:

1. Process and track your orders and appointments
2. Provide the services requested
3. Contact and remind you about the status of an order or appointment
4. Send you email updates and promotional offers if you specify you would like to receive them
5. Identity your product and service preferences based on passed behavior
6. Provide information on products you’ve purchased, including recalls
7. Improve our merchandise selections, services offered and overall customer service

We reserve the right to share customer information with our affiliated companies, successors in interest and franchisees. We may also provide information to third parties to provide services related to our business, such as billing, data storage or marketing. These parties may only use the information to perform these services and may not use it for any other purpose.

How secure is my information? 
This site has security measures in place to protect against loss, misuse, or alteration of the information under our control, most importantly information transmitted to us during the process of purchasing on our web site. We use industry standard encryption technologies when transferring and receiving data from customers on our web site.

The credit card information you provide when booking an appointment or purchasing a gift card is processed through SalonBooker. SalonBooker is PCI compliant and up to date with the most current security standards, including Secure Sockets Layer (SSL) Technology.  SSL uses a digital certificate to authenticate identity and encrypts or scrambles information sent from your browser to our server.

Communications and Email from Haute Blow Dry Bar
We offer choices about the types of information you receive from us.  We use your email to process your order, respond to a request or provide customer service.

We may also send promotional email about products, special offers, events and services we think you will enjoy.  If you prefer not to receive an email update from Haute, you may unsubscribe using the link provided in each email or contact one of our stores.

Privacy of Children
Our web site is not intended for use by children until the age of 13 and we do not knowingly collect personal information from children under the age of 13.

Policy Changes
As we continuously improve and expand our services to you, this policy might change. Please check in occasionally for updates. Your continued use of our web site following the posting of changes to this policy signifies your acceptance to any changes.

For questions or comments, please contact us:
Haute Blow Dry Bar
720 Dulaney Valley Rd, Towson, MD 21204
Phone:(410) 870-7065
Email: hello@hauteblowdry.com

COPYRIGHT © HAUTE BLOW DRY BAR 2013-2017. ALL RIGHTS RESERVED.